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QueTel and The Crime Laboratory: Defining the Forensic Lab Module

THE BEGINNING:

When some of QueTel's 125 law enforcement clients came to us asking about creating a Crime Lab module, we decided to investigate. QueTel's clients were looking for a system as easy and flexible as Evidence TraQ, our evidence management system for law enforcement agencies.

THE RESEARCH:


The first step was to ask the clients and other labs about their current systems. Here's what some of them said:


"… the system is underpowered"
"… the system is very complex and difficult to use"
"… this system was designed to address the needs of a commercial crime lab not a forensic crime lab"
"... we may have bought the technology too soon"
"… the system doesn't do a good job of tracking the chain of custody"


Next we asked what they WANTED in a Crime Lab system. What follows is their response:

* Repository of analysts' notes
* Activity, status, and workload statistics
* Easy chain of custody tracking
* Charge backs to users Interfaces to other agencies, field officers, evidence room
* Simple remote (web) status check
* Eliminate duplicate data entry
* Manage calibration
* Tracking supplies inventory
* Track libraries of bullets, casings, and firearms
* Track samples independent of a parent or as part of a parent

The Paperless Crime Lab

Imagine being able to respond to an inquiry almost instantaneously without ever leaving your PC. No rooting through files or calling co-workers to find out where those test results are or where that piece of evidence is. QueTel's Paperless Crime Lab lets you access and enter all data into a computer where it becomes easily traceable and eliminates double work.

HOW IT WORKS

Digital Input

  • Receive data electronically via internet, e-mail, Remote entry by officers (wireless network)
  • Use of bar codes for transfer of information
  • Sharing of data with Evidence/Property Room
  • Electronic Request Manager
  • List open requests by section, analyst, priority, etc.
  • Check status summary
  • Manage all aspects of workload - assignment, review, approval, scheduling

Analysts Console

  • Lists workload and open requests
  • Ability to enter results digitally into a form on the screen
  • Automatically launches Results Report Screen
  • Bar code to simplify chain of custody

Results Report Screen

  • Each report screen tailored to the requirements for each type of analysis/discipline
  • Ability to capture results directly from equipment
  • Enter conclusions directly into a screen form
  • Use of signature pad for approval stage
  • Simplifies report distribution (via e-mail, web browser - still allows for hard copy)

Statistics

  • Produce regular reports almost instantly
  • Display summary listings of workload, activity, and results
  • Respond to ad hoc inquiries in timely manner

ADDED FEATURES:

  • Web-based status inquiries from submitting agencies
  • Track calibration scheduling for equipment
  • Reference Catalogue for weapons/cartridges/bullets/narcotics
  • Maintain a supplies inventory
  • Monitor personnel training and coursework for accreditation