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Government Sponsored Research Organization

Problem: This client wanted an updated fixed asset tracking system that took advantage of PC and bar code technology. Their old system was inflexible in producing reports, could not be easily maintained by adding new items or deleting items, and still required re-keying handwritten data into the system.

Solution: QueTel supplied them with the whole package, consisting of: bar code readers and labels, a PC, and conducted a physical inventory of over 15,000 items. All of this in under 30 days after receipt of order. Since the installation of the system, QueTel continues to support this client with technical assistance, periodic physical inventory reconciliation, and software upgrades.


Financial Institution

Problem: A northeastern financial institution decided that accounting for the company's IT assets was a priority and needed to find a viable and efficient solution to automate the procedure.

Solution: When executive management decided that accounting for the company's IT assets was a priority, they contacted about a half dozen potential vendors with an RFP for a corporate wide asset inventory and tracking system. QueTel was selected as the vendor of choice. Our team conducted a national inventory that included 30 offices, the trading floor, and communications center. The data was consolidated into the QueTel TraQ asset tracking system and using a custom written routine, existing lease data was merged with collected data to provide a basis for further cost and lease analysis.


Government Agency


Problem: This client had recently received a negative audit finding for its asset data. It had been using an old asset tracking system, which was difficult to use, so many persons responsible for updating the data, did not do so. As often occurs the auditor's report was a wake up call. The first step was to transfer a person from another office to oversee the property office. The next step was to find a company to take the inventory.

Solution: QueTel was selected to conduct the inventory, which it completed in three weeks using one of its crew leaders. Software developers imported the existing data from the old system into its QueTel's Asset TraQ system and wrote software in the PDT 3100 integral laser scanner and data collection terminal. The software allowed the inventory technician to validate and correct erroneous existing data for items with bar codes and to capture a complete description after affixing a bar code to "new" items without bar codes. One quarter of the items found by the technician did not have bar codes (new adds), and he could not find one quarter of the items contained in the old database (missing). The next step was to reconcile the inventory. QueTel was asked to provide the techniques and effort to survey users and explain what happened to the missing items and to document newly found items. QueTel also assumed the responsibility of reviewing asset management procedures and develop a new set of procedures.