QueTel’s Issue TraQ quartermaster software uses barcodes to automate all supply functions of a uniformed agency into one umbrella system. It begins by keeping track of inventory levels in each agency unit that is responsible for supplying equipment, uniforms, and/or supplies, including helping to prevent stock outages and tracking usage levels. A few mouse clicks provides managers with the complete list of items issued to employees and supplies usage. A range of optional utilities automate the entire process of controlling and managing such materiel; saving time; and eliminating paper. Knowing exactly what an agency has, and who has it, provides the basis for reducing costs.
Because of its importance to their mission, the military makes the quartermaster or supply function key to their operations. As paramilitary agencies, civilian uniformed services also depend heavily their materiel—equipment, apparel, and supplies—more so than perhaps any other state or local agencies.
However, the quartermaster function in uniformed services has received little attention. Accounting for the receipt, issue, and use of such items has low priority and, if performed, is at best tedious manual paperwork—some indication of is priority. Some agencies have turned to low cost warehouse systems to track shelf inventories, but they don’t accommodate tracking what employees have, what is on vehicles, what gets checked out at each shift. Some so-called quartermaster systems are merely asset system, as they only track equipment issued to officers, but cannot handle the complexity of armory supplies and vehicle assignments much less stockroom inventories, uniforms, and supplies.
QueTel’s quartermaster software bridges and extends the capabilities of the raft of different partial, spread sheets, or, more likely, cabinets full of files. It saves time, eliminates paper, and provides centralized information needed to control materiel costs. All component bureaus or divisions use the same software. Designed specifically for uniformed services agencies, it provides a comprehensive materiel management by automating the process from ordering to disposing of equipment, uniforms, and supplies.
It uses barcodes to help control stock levels, including physical inventories. It can support third party suppliers, kits, and maximum orders. Issue TraQ pinpoints what each employee has and is responsible for and who is using supplies. Alerts track expiration dates and reorders. There are modules for tracking vehicles and their contents; controlling pooled items; recording inspections, calibrations, and preventive maintenance; as well as recording repairs and maintenance. It provides tools for employees to use the system to order replacements and have them delivered or be ready for pick up.